Shipping Information

Royal Mail's first class post service is used for small packages being sent within the UK, and we use UPS for most of our larger domestic and the majority of our overseas parcels.

Our website automatically calculates the shipping cost based on the weight of the goods.

Orders placed on our website will be despatched as soon as practically possible, using the most cost effective method. Once your order is shipped, we will e-mail confirmation to you.

All deliveries must be signed for and if possible someone should be available during normal working hours to sign for the goods and this person should be known to you. We will not be responsible where the person signing for the goods is not the person who has placed the order/paid for the goods. If an attempt has been made by Royal Mail or our couriers to deliver the goods to the customer and the customer is not present, a card will be left at the premises, it is up to yourself to contact the appropriate depot to arrange re-delivery of goods.

United Kingdom

Delivery charges (including packaging & handling) are calculated on the weight and volume of the consignment.

Post (up to 1.5kg) from £2.25 (+VAT). Courier from £9.95 (+VAT).
(All prices are subject to change)

Any quoted delivery times are for 'Working Days' from despatch and exclude weekends and bank holidays. All delivery times are guides, no guarantees can be given. Please note that the delivery driver may need assistance to unload large/heavy items. Please advise if special delivery arrangements are required.

Worldwide

Overseas customers are welcomed, we have been exporting our products worldwide for many years and have an excellent reputation for our speed and efficiency of service.

We ship to over 46 countries. If your country is not listed as an option during our checkout process, please contact us for a quote.

Overseas orders placed on our website will be despatched using the most cost effective method available. Delivery costs are calculated based on size and weight and the charge is applied separately to the order prior to checkout.

Please note that any local import duty, taxes or customs clearance are not included in our prices and must be paid by you.

If you have any special delivery requirements or would like a quotation for delivery, please contact us prior to placing your order on the website.

Please check your parcels

When you sign for a parcel being delivered, please inspect it carefully. We do package well and use waterproof wrapping to help avoid problems, but if your parcel appears to have been damaged during transit, you can mark the delivery note accordingly before signing, or even refuse delivery in serious cases. Some deliveries involve more than one parcel, please check that all have been received.

We must be advised within 48 hours of delivery of any shortages or damaged goods.

Loss in transit

If your parcel does not arrive, we have to establish our claim with the carriers concerned before we can send a replacement. This can sometimes be a lengthy process, and if your item is needed urgently, a second order can be paid for to save time. We refund one of your orders as soon as the carriers clear our claim.